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Vice-Mayor’s Message

Water Leak Credits and Advanced Metering
Infrastructure Software
have heard your concerns related to water bills with unexplained spikes in usage
and your frustration with getting a refund. In an effort to help you and find solutions,
I the city is now implementing a new ordinance and installing new meters.
The City Commission recently voted on a new ordinance to amend the City’s Code of
Ordinances related to credits for water leaks and unexplained usage in an attempt to
simplify the process for utility billing and provide meaningful credits to neighbors who
experience billing irregularities. The new ordinance implemented changes which
included reducing the number of applicable sections in the Code of Ordinances from
twelve to seven, providing more consistency between these sections and changing the
structure regarding how water leak and unexplained usage credits are processed.
In addition to amending the code of ordinances to assist with leak credits and
unexplained usage, the City is installing Advanced Metering Infrastructure software
Heather Moraitis (AMI), which is aimed at improving the accuracy of our water meter readings city-wide.
District 1 Commissioner AMI refers to using a system of water meters, technical hardware, communication
City of Fort Lauderdale
hmoraitis@fortlauderdale.gov network, and software that allows the capability to provide real-time monitoring of water
use by neighbors on your electronic device.
Shifting to an AMI system may offer many benefits including improved accuracy of water
meter readings, the opportunity for customers to receive automated alerts for leaks and
monitor their own usage, and the elimination of costs for manual water meter reading.
AMI metering software may also assist with reduced water loss, which will help to
increase our conservation efforts.
City Hall, 8th Floor
100 N Andrews Ave Since the Commission approved the funding for this project in the Fiscal Year 2022
Fort Lauderdale, FL 33311
Budget, staff recommends retaining a consultant to assist with developing a Request for
Proposal (RFP) for Citywide AMI and preparing and issuing an RFP for procurement of a
Citywide AMI system. The meters will be installed in the beginning of Spring of 2023.
If you have any questions, please call me at 954-828-5033 or email me at
HMoraitis@fortlauderdale.gov. Follow me on Facebook @CommissionerHeatherMoraitis
and Twitter @heathermoraitis for additional news, photos, and updates. Join me the first
and third Monday of every month from 5PM – 6PM on Zoom to discuss neighborhood
concerns and commission agenda items. Please email me for the zoom link. It is an
Office Contact honor to serve you and our city!
Melissa Coningsby
District 1 Commission Assistant
mconingsby@fortlauderdale.gov
954.828.5033 Sincerely,
Heather Moraitis
Vice Mayor & District 1 Commissioner
City of Fort Lauderdale

CITY OF FORT LAUDERDALE

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